<?php
/**
 * ###############################################
 *
 * SWIFT Framework
 * _______________________________________________
 *
 * @author		Varun Shoor
 *
 * @package		SWIFT
 * @copyright	Copyright (c) 2001-2012, Kayako
 * @license		http://www.kayako.com/license
 * @link		http://www.kayako.com
 *
 * ###############################################
 */

$__LANG = array (
	'titlephlookup' => 'No user found with cell number %s',
	'msgphlookup' => 'A user with the cell phone number %s couldn\'t be found..',
	'tabgeoip' => 'GeoIP',
	'geoiptimezone' => 'Time Zone',
	'geoipisp' => 'ISP',
	'geoiporganization' => 'Organization',
	'geoipnetspeed' => 'Net Speed',
	'geoipcountry' => 'Country',
	'geoipcountrydesc' => 'Country',
	'geoipregion' => 'Region',
	'geoipcity' => 'City',
	'geoippostalcode' => 'Postal Code',
	'geoiplatitude' => 'Latitude',
	'geoiplongitude' => 'Longitude',
	'geoipmetrocode' => 'Metro Code',
	'geoipareacode' => 'Area Code',
	'tabcalls' => 'Calls',
	'insertorganization' => 'Insert Organization',
	'editorganization' => 'Edit Organization',
	'tabmassaction' => 'Mass Action',
	'unochange' => '-- No Change --',
	'merge' => 'Merge',
	'mergeorganization' => 'Merge Organizations',
	'primaryorganization' => 'Merge into',
	'infolastlogin' => 'LAST LOGIN',
	'users' => 'Users',
	'manageusers' => 'Manage Users',
	'userfullname' => 'Name',
	'desc_userfullname' => '',
	'useremail' => 'Email address',
	'userorganization' => 'User organization',
	'desc_userorganization' => 'Start typing an organization name to search and select an existing organization, or type a new name to create a new organization.',
	'usergroup' => 'User group',
	'desc_usergroup' => 'User groups govern the user\'s permissions.',
	'insertuser' => 'Insert User',
	'edituser' => 'Edit User',
	'infobuser' => 'USER',
	'infobuserorganization' => 'USER ORGANIZATION',
	'infobusergroup' => 'GROUP',
	'informationbox' => 'Information',
	'userdesignation' => 'Title or position',
	'desc_userdesignation' => 'A user\'s position will be displayed on their ticket replies and in their profile. For example, <em>CEO</em> or <em>All Round Good Guy</em>.',
	'generaloptions' => 'General Options',
	'useremails' => 'User email addresses',
	'desc_useremails' => 'Provide at least one email address for the user. It is possible to specify multiple email addresses, but make sure that they belong to the user before doing so. Multiple email addresses should not be used for \'account sharing\'.',
	'userrole' => 'User role',
	'desc_userrole' => 'If set to <strong>manager</strong>, this user will be able to access all of the tickets created by all users belonging to the same organization as this user.',
	'titlephoneexists' => 'Phone number already in use',
	'msgphoneexists' => 'The phone number %s is already in use by another user account.',
	'userrolemanager' => 'Manager',
	'userroleuser' => 'User',
	'tabprofile' => 'Profile',
	'taborganization' => 'Organization',
	'tabtickets' => 'Tickets',
	'tabchats' => 'Chats',
	'tabbilling' => 'Billing',
	'salutationmr' => 'Mr.',
	'salutationmiss' => 'Ms.',
	'salutationmrs' => 'Mrs.',
	'salutationdr' => 'Dr.',
	'isenabled' => 'User account enabled',
	'desc_isenabled' => 'If disabled, the user will no longer be able to interact with the helpdesk.',
	'userexpiry' => 'User account expires',
	'desc_userexpiry' => 'When the expiry date is reached, this user account will become disabled (but can later be re-enabled). Leave blank to never expire.',
	'userphone' => 'Phone number',
	'desc_userphone' => 'Enter the user\'s phone number (without number separators).',
	'personalizeoptions' => 'Personalize',
	'userprofileimage' => 'Profile picture',
	'desc_userprofileimage' => 'A user\'s profile picture will appear next to their ticket replies.',
	'usertimezone' => 'Time zone',
	'desc_usertimezone' => 'If you do not select a time zone, the helpdesk default will be used.',
	'userenabledst' => 'Daylight savings time detection',
	'desc_userenabledst' => 'When enabled, Kayako will detect daylight savings time and automatically make adjustments.',
	'defaultlanguage' => '-- Default Language --',
	'userlanguage' => 'Language',
	'desc_userlanguage' => 'Select which language this user will see when they log in to the support center. If set, the template group default language will be overridden.',
	'usercustomsla' => 'SLA Plans',
	'defaultslaplan' => '-- Default SLA Plan --',
	'userslaplan' => 'SLA plan override',
	'desc_userslaplan' => 'An SLA plan specified here will override other SLA plan rules and all tickets created by this user will be assigned this SLA plan.',
	'userslaexpiry' => 'SLA plan override expires on',
	'desc_userslaexpiry' => 'When the SLA plan expiry date is reached, the SLA plan override above will be removed. Leave blank to never expire.',
	'edituser' => 'Edit User',
	'edituserext' => 'User: %s',
	'titleemailexists' => 'Email address in use',
	'msgemailexists' => 'The email address %s is already in use by another user (user ID: %d).',
	'titleuserinsert' => 'User %s created',
	'msguserinsert' => 'The user account %s has been created successfully:',
	'titleuserupdate' => 'User %s updated',
	'msguserupdate' => 'The user account %s has been updated successfully:',
	'titleinvalidfileext' => 'Unsupported image type',
	'msginvalidfileext' => 'Supported image file types are: gif, jpeg, jpg, png.',
	'titledisableuser' => 'User accounts disabled (%d)',
	'msgdisableuser' => 'The following user accounts were disabled:<br />%s',
	'titleenableuser' => 'User accounts enabled (%d)',
	'msgenableuser' => 'The following user accounts were enabled:<br />%s',
	'titledeleteduser' => 'User accounts deleted (%d)',
	'msgdeleteduser' => 'The following user accounts were deleted:',
	'addnotes' => 'Notes',
	'notetitle' => '%s on %s',
	'addnote' => 'Add Note',
	'tabaddnote' => 'Add Note',
	'usernotedelconfirm' => 'Are you sure you wish to delete this note?',
	'editnote' => 'Edit Note',
	'tabeditnote' => 'Edit Note',
	'noteeditedtitle' => ' <em>(Edited by %s on %s)</em>',
	'manageorganizations' => 'Manage Organizations',
	'userorganizationshared' => 'Shared',
	'userorganizationrestricted' => 'Normal',
	'organizationname' => 'Organization name',
	'desc_organizationname' => 'For example, <em>Acme Enterprises Inc.</em>',
	'organizationtype' => 'Type',
	'organizationtype2' => 'Ticket visibility type',
	'desc_organizationtype' => '<strong>Normal</strong> Each normal user will only be able to access their own respective tickets (users of the role <strong>manager</strong> will be able to see all tickets within the organization).<br /><strong>Shared</strong> All users that are part of this organization will be able to access each other\'s tickets.<em>Warning: use only in trusted environments. If users can specify their own organization, they could grant themselves access to a shared organization\'s tickets.</em>',
	'titledeleteduserorganization' => 'Organizations deleted (%d)',
	'msgdeleteduserorganization' => 'The following user organizations were deleted:',
	'userorganizationemails' => 'Email domain filters',
	'desc_userorganizationemails' => 'Kayako will automatically add any users who register with an email address containing one of these domain names to this organization.<br/><br/>For example, adding <em>acme.com</em> will mean that a user with email address <em>joe.bloggs@acme.com</em> will be added to this organization.',
	'contactdetails' => 'Contact Details',
	'userorganizationslaplan' => 'SLA plan override',
	'desc_userorganizationslaplan' => 'All tickets created by users belonging to this organization will be assigned this SLA plan. Note that an SLA plan override for a specific user will take precedence over this setting.',
	'userorganizationslaexpiry' => 'SLA plan override expires on',
	'desc_userorganizationslaexpiry' => 'When the SLA plan expiry date is reached, the SLA plan override above will be removed. Leave blank to never expire.',
	'organizationcity' => 'City',
	'desc_organizationcity' => '',
	'organizationstate' => 'State',
	'desc_organizationstate' => '',
	'organizationcountry' => 'Country',
	'desc_organizationcountry' => '',
	'organizationpostalcode' => 'Postal code/zip',
	'desc_organizationpostalcode' => '',
	'organizationphone' => 'Phone',
	'desc_organizationphone' => '',
	'organizationfax' => 'Fax',
	'desc_organizationfax' => '',
	'organizationwebsite' => 'Website address',
	'desc_organizationwebsite' => '',
	'organizationaddress' => 'Address',
	'desc_organizationaddress' => '',
	'titleemailexistsorg' => 'Email address in use',
	'msgemailexistsorg' => 'The email address %s is already in use by another organization (ID %d). Please use another email address.',
	'editorganization' => 'Edit Organization',
	'editorganizationext' => 'Organization: %s',
	'titleorganizationinsert' => 'Organization %s created',
	'msgorganizationinsert' => 'User organization %s was created successfully:',
	'titleorganizationupdate' => 'Organization %s updated',
	'msgorganizationupdate' => 'User organization %s was updated successfully:',
	'titleorgnameexists' => 'Organization name already in use',
	'msgorgnameexists' => 'This name is being used by another organization. Please choose another.',
	'tabusers' => 'Users',
	'search' => 'Search',
	'tabsearch' => 'Search',
	'matchtype' => 'Criteria matching type',
	'desc_matchtype' => 'How search will handle the criteria below.',
	'smatchall' => 'Match all criteria (AND)',
	'smatchany' => 'Match any of the criteria (OR)',
	'insertcriteria' => 'Insert Criteria',
	'resetpassword' => 'Reset Password',
	'changepassword' => 'Change Password',
	'userpassword' => 'Password',
	'userpasswordagain' => 'Password (repeat)',
	'generateandemail' => 'Generate & Email',
	'titlepwnomatch' => 'Passwords do not match',
	'msgpwnomatch' => 'The new passwords entered do not match.',
	'titlepwupdated' => 'Password changed',
	'msgpwupdated' => '%s\'s password has been changed.',
	'titlepwgenerated' => 'Password created and emailed',
	'msgpwgenerated' => 'A new password has been randomly generated and emailed to %s.',
	'loginasuser' => 'Login as User',

	/**
	 * ---------------------------------------------
	 * SEARCH CRITERIA
	 * ---------------------------------------------
	 */
	'usfullname' => 'Name',
	'usemail' => 'Email address',
	'usdesignation' => 'Designation',
	'usphone' => 'Phone',
	'ussalutation' => 'Salutation',
	'ususergroup' => 'User group',
	'ususerrole' => 'User role',
	'usorganization' => 'Organization',
	'usdateregistered' => 'Date registered',
	'usdateregisteredrange' => 'Date registered <range>',
	'usdatelastupdate' => 'Date of last update',
	'usdatelastupdaterange' => 'Date of last update <range>',
	'usdatelastvisit' => 'Date of last visit',
	'usdatelastvisitrange' => 'Date of last visit <range>',
	'usisenabled' => 'User is enabled',
	'usslaplan' => 'SLA plan override',
	'ususerexpiry' => 'User account expiry',
	'usslaexpiry' => 'SLA plan override expiry',
	'notapplicable' => '-- NA --',
	'lookup' => 'Lookup',
	'usergroups' => 'User Groups',
	'titlevalidationpen' => 'Email address is unverified',
	'msgvalidatationpen' => 'This user has not verified their email address. Press the <em>Mark as Verified</em> button to manually verify this user.',
	'markasverified' => 'Mark as Verified',
	'titlevalidationsuccess' => 'User verified',
	'msgvalidationsuccess' => '%s has now been verified and can log in to the support center.',


	'uuser' => 'User',
	'umanager' => 'Manager',
	'invaliduser' => 'Invalid User',
	
	// Potentialy unused phrases in staff_users.php
	'updateorg' => 'Update Organization',
	'userlist' => 'User List',
	'usrfullnameandemail' => 'Full Name & Email Address',
	'desc_usrfullname' => 'Enter the full name of the user.',
	'desc_usremail' => 'Enter the email address of the user.',
	'usrgrouptitle' => 'User Group',
	'usrlastvisit' => 'Last Visit',
	'usrdate' => 'Date Added',
	'userdelconfirm' => 'User deleted successfully',
	'userdelconfirmmsg' => 'Are you sure you wish to delete the specified user? Deleting a user will result in the permanent deletion of records associated with the user. This action is irreversible!',
	'usruserid' => 'User ID',
	'loginshare' => 'LoginShare',
	'usergroups2' => 'User Groups',
	'usertimezoneoffset' => 'Default Time Zone',
	'desc_usertimezoneoffset' => 'Select the Time Zone of the user. If set, this time zone will override the default setting specified under Admin CP > Settings > Date & Time Settings.',
	'userenabled' => 'User is enabled?',
	'desc_userenabled' => 'If set to no, the user will not be able to login to the client support center.',
	'wininsertuseremail' => 'Insert Email Address',
	'loadingwindow' => 'Loading Window..',
	'winedituseremail' => 'Edit Email Address',
	'userdetails' => 'User Details',
	'usrpassword' => 'Password',
	'desc_usrpassword' => 'Enter a password for the user.',
	'usrpasswordconfirm' => 'Password (confirm)',
	'desc_usrpasswordconfirm' => 'Re-enter the password.',
	'usrformgroup' => 'User Group',
	'desc_usrformgroup' => 'Select which group the user will belong to.',
	'passworddontmatch' => 'ERROR: Passwords do not match',
	'userinsertconfirm' => 'User "%s" inserted successfully',
	'invalidemail' => 'ERROR: Invalid email address specified',
	'uslaplan' => 'SLA Plan',
	'desc_uslaplan' => 'The SLA plan specified here will be automatically assigned to all tickets created by this user.',
	'usertype' => 'User Type',
	'desc_usertype' => 'Select the user\'s type. If you select <i>Manager</i>, this user will have access to all tickets created by users in the same user group(s).',
	'updateuser' => 'Update User',
	'usrpasswordreset' => 'Reset Password',
	'useremaillist' => 'Email Address List',
	'uemaildelconfirmsg' => 'Are you sure you wish to delete this email address?',
	'insertnewuseremail' => 'Insert Email Address',
	'cantdelprimaryemail' => 'ERROR: Cannot delete the only email address associated with the user',
	'useremaildelconfirm' => 'User Email deleted successfully',
	'duplicateuseremail' => 'ERROR: Unable to add the email address; it is already associated with another user',
	'useremailinsertconfirm' => 'Email address "%s" inserted successfully',
	'userupdateconfirm' => 'User "%s" updated successfully',
	'invaliduseremail' => 'Invalid user email address',
	'useroptions' => 'User Options',
	'deleteuser' => 'Delete User',
	'createticket' => 'Create Ticket',
	'tusearchticket' => 'Search Tickets',
	'byuser' => 'By User',
	'byusergroup' => 'By User Group',
	'validated' => 'Validated',
	'validationpending' => 'Validation Pending',
	'markas' => 'Mark As',
	'valconfirm' => 'Successfully changed validation status for "%s"',
	'markasvalidated' => 'Mark as Validated',
	'markasvalidationpending' => 'Mark as Validation Pending',
	'resendverimail' => 'Resend Verification Email',
	'veriemailconfirm' => 'Verification email message sent to "%s"',
	'uregemailconfirm' => 'Registration email message sent to "%s"',
	'resendregemail' => 'Resend Registration Email',
	'edituseremail' => 'Edit User Email Address',
	'useremailupdateconfirm' => 'User email address "%s" updated successfully',
	'tabnotes' => 'Notes',
	'tabticketreports' => 'Ticket Reports',
	'tabchatreports' => 'Chat Reports',
	'tabedit' => 'Edit',
	'loading' => 'Loading...',
);

?>