<?xml version="1.0" encoding="UTF-8"?>
<swiftlanguage>
	<title>English (U.S.)</title>
	<isocode>en-us</isocode>
	<author>Kayako</author>
	<charset>UTF-8</charset>
	<textdirection>LTR</textdirection>
	<version>0</version>
	<flagicon>{$themepath}us.gif</flagicon>
	<app>base</app>

	<phrase section="default" code="widgethome">Home</phrase>
	<phrase section="default" code="widgetregister">Register</phrase>
	<phrase section="default" code="widgetviewtickets">My Tickets</phrase>
	<phrase section="default" code="widgetsubmitticket">Submit a Ticket</phrase>
	<phrase section="default" code="widgetknowledgebase">Knowledgebase</phrase>
	<phrase section="default" code="widgetnews">News</phrase>
	<phrase section="default" code="widgettroubleshooter">Troubleshooter</phrase>
	<phrase section="default" code="bytes">Bytes</phrase>
	<phrase section="default" code="kb">KB</phrase>
	<phrase section="default" code="mb">MB</phrase>
	<phrase section="default" code="gb">GB</phrase>
	<phrase section="default" code="home">Home</phrase>
	<phrase section="default" code="login">Login</phrase>
	<phrase section="default" code="logout">Logout</phrase>
	<phrase section="default" code="rssfeed">RSS Feed</phrase>
	<phrase section="default" code="cancel">Cancel</phrase>
	<phrase section="default" code="noinfoinview"><![CDATA[We&#39;ve got nothing to display here]]></phrase>
	<phrase section="default" code="subscribe">Subscribe</phrase>
	<phrase section="default" code="rememberme">Remember me</phrase>
	<phrase section="default" code="lostpassword">Lost password</phrase>
	<phrase section="default" code="poweredby">Powered by Kayako Help Desk Software</phrase>
	<phrase section="default" code="defaulttitle"><![CDATA[<a href="http://www.kayako.com" target="_blank" class="bottomfooterlink">Help Desk Software</a> by Kayako]]></phrase>
	<phrase section="default" code="copyright"><![CDATA[Copyright &copy; 2001-%s Kayako]]></phrase>
	<phrase section="default" code="app_notreg">We encountered a problem (%s app is not registered)</phrase>
	<phrase section="default" code="event_notreg">We encountered a problem (%s event is not registered)</phrase>
	<phrase section="default" code="unable_to_execute">We encountered a problem (unable to execute %s)</phrase>
	<phrase section="default" code="searchbutton">SEARCH</phrase>
	<phrase section="default" code="searchresults">Search Results</phrase>
	<phrase section="default" code="nosearchresults"><![CDATA[We weren&#39;t able to find anything relevant to your search]]></phrase>
	<phrase section="default" code="pleasetypeyourquestion">What can we help you with?</phrase>
	<phrase section="default" code="pleasetypeyourquery">What can we help you with?</phrase>
	<phrase section="default" code="defaulttimezone">-- Default Time Zone --</phrase>
	<phrase section="default" code="invaliduseracc">Invalid user account. This account does not exist.</phrase>
	<phrase section="default" code="invaliduser">Invalid email or password</phrase>
	<phrase section="default" code="invaliduserdisabled">We were unable to log you in as this account is disabled</phrase>
	<phrase section="default" code="invaliduserexpired">We were unable to log you in as this account has expired</phrase>
	<phrase section="default" code="msgcsrfhash">We encountered a problem (cross-site request forgery detected); please try again</phrase>
	<phrase section="default" code="invalidusertgroupres">Unable to login. The user group is not authorized to access this template group.</phrase>
	<phrase section="default" code="action_notreg">We encountered a problem (%s action is not registered)</phrase>
	<phrase section="default" code="requiredfieldempty">One of the required fields is empty</phrase>
	<phrase section="default" code="emailinvalid">The email address entered is not valid</phrase>
	<phrase section="default" code="languagefield">Language:</phrase>
	<phrase section="default" code="close">Close</phrase>
	<phrase section="default" code="errcaptchainvalid">The CAPTCHA letters entered did not match, please try again.</phrase>
	<phrase section="default" code="creationfailed">We encountered a problem (object creation failed)</phrase>
	<phrase section="default" code="supportcenterfield">Helpdesk:</phrase>
	<phrase section="default" code="errorsmtpconnect">We encountered a problem (unable to connect to SMTP server)</phrase>
	<phrase section="default" code="buttonsubmit">Submit</phrase>
	<phrase section="default" code="buttonupdate">Update</phrase>
	<phrase section="default" code="buttonsend">Send</phrase>
	<phrase section="default" code="loginenteremail">Your email address</phrase>
	<phrase section="default" code="myaccount">Account</phrase>
	<phrase section="default" code="maprofile">My Profile</phrase>
	<phrase section="default" code="maorganization">My Organization</phrase>
	<phrase section="default" code="mapreferences">Preferences</phrase>
	<phrase section="default" code="machangepassword">Change Password</phrase>
	<phrase section="default" code="malogout">Logout</phrase>
	<phrase section="default" code="yes">Yes</phrase>
	<phrase section="default" code="no">No</phrase>
	<phrase section="default" code="file">File</phrase>
	<phrase section="default" code="salutationmr">Mr.</phrase>
	<phrase section="default" code="salutationmiss">Ms.</phrase>
	<phrase section="default" code="salutationmrs">Mrs.</phrase>
	<phrase section="default" code="salutationdr">Dr.</phrase>
	<phrase section="default" code="buttonnext"><![CDATA[Next &raquo;]]></phrase>
	<phrase section="default" code="buttonback"><![CDATA[&laquo; Back]]></phrase>
	<phrase section="default" code="generalinformation">General Information</phrase>
	<phrase section="default" code="invalidemail">The email address entered is not valid</phrase>
	<phrase section="default" code="nopermission">Sorry, you do not have permission to carry out this action.</phrase>
	<phrase section="default" code="hidden">[ Hidden ]</phrase>
	<phrase section="default" code="private">[ Private ]</phrase>
	<phrase section="default" code="na">- NA -</phrase>
	<phrase section="default" code="logintocontinue">Please log in to continue</phrase>
	<phrase section="default" code="captchadesc">Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).</phrase>
	<phrase section="default" code="latestupdates">Latest Updates</phrase>
	<phrase section="default" code="postedby">Posted by</phrase>
	<phrase section="default" code="loggedinfromstaff">Logged in as: %s</phrase>
	<phrase section="default" code="on">on</phrase>
	<phrase section="default" code="readmore"><![CDATA[Read more &raquo;]]></phrase>
	<phrase section="default" code="viewallnews">View all news</phrase>
	<phrase section="default" code="captchaverification">CAPTCHA Verification</phrase>
	<phrase section="default" code="comments">Comments</phrase>
	<phrase section="default" code="replytocomment">Reply to comment</phrase>
	<phrase section="default" code="postnewcomment">Post a new comment</phrase>
	<phrase section="default" code="commentfullname">Full Name:</phrase>
	<phrase section="default" code="commentemail">Email:</phrase>
	<phrase section="default" code="commentdata">Comments:</phrase>
	<phrase section="default" code="commentconfirmation">Thank you for your feedback. Your comment will appear once it has been approved.</phrase>
	<phrase section="default" code="reply">Reply</phrase>
	<phrase section="default" code="filternews">News Categories</phrase>
	<phrase section="default" code="filterkb">Knowledgebase</phrase>
	<phrase section="default" code="vardate1">%dd %dh %dm</phrase>
	<phrase section="default" code="vardate2">%dh %dm %ds</phrase>
	<phrase section="default" code="vardate3">%dm %ds</phrase>
	<phrase section="default" code="vardate4">%ds</phrase>
	<phrase section="default" code="unsubscribe">Unsubscribe</phrase>
	<phrase section="default" code="pagination">Page %s of %s</phrase>
	<phrase section="default" code="charset"><![CDATA[UTF-8]]></phrase>

	<phrase section="users" code="errorinvalidfileext">Please make sure your profile image is in one of the following formats: gif, jpeg, jpg, png</phrase>
	<phrase section="users" code="prnoemailprovided">You must specify at least one valid email address</phrase>
	<phrase section="users" code="prprofileupdate">Your profile has been updated</phrase>
	<phrase section="users" code="emailaccounts">Email Accounts</phrase>
	<phrase section="users" code="praddemail">Add Email</phrase>
	<phrase section="users" code="prprofileimage">Profile Image:</phrase>
	<phrase section="users" code="prphone">Phone Number:</phrase>
	<phrase section="users" code="prfullname">Full Name:</phrase>
	<phrase section="users" code="prorganization">Organization:</phrase>
	<phrase section="users" code="prtitleposition">Title/Position:</phrase>
	<phrase section="users" code="profiledetails">Profile Details</phrase>
	<phrase section="users" code="profiletitle">My Profile</phrase>
	<phrase section="users" code="prphoneregistered">This phone number (%s) is already in use by another account.</phrase>
	<phrase section="users" code="generatepasswordemailsubject">New password for %s helpdesk</phrase>
	<phrase section="users" code="generatepasswordintro">Your helpdesk account password has been reset:</phrase>
	<phrase section="users" code="generatepasswordfooter">For more information or if you believe this has been done without your permission, please contact us by clicking on the link below.</phrase>
	<phrase section="users" code="prupdated">Your preferences have been saved</phrase>
	<phrase section="users" code="prlanguage">Language:</phrase>
	<phrase section="users" code="prenabledst">Enable DST:</phrase>
	<phrase section="users" code="prtimezone">Timezone:</phrase>
	<phrase section="users" code="generaloptions">General Options</phrase>
	<phrase section="users" code="changepasswordtitle">Change Password</phrase>
	<phrase section="users" code="passworddetails">Password Details</phrase>
	<phrase section="users" code="newpassword">New Password:</phrase>
	<phrase section="users" code="newpasswordrepeat">New Password (Confirm):</phrase>
	<phrase section="users" code="existingpassword">Existing Password:</phrase>
	<phrase section="users" code="newpwdoesnotmatch">The new passwords entered do not match.</phrase>
	<phrase section="users" code="existingpwdoesnotmatch">Your existing password is incorrect.</phrase>
	<phrase section="users" code="preferencestitle">Preferences</phrase>
	<phrase section="users" code="invalidorganization">We encountered a problem (this organization does not exist)</phrase>
	<phrase section="users" code="loginlogerror">Login locked for %d minutes (attempt: %d of %d)</phrase>
	<phrase section="users" code="loginlogwarning">Invalid username or password (attempt: %d of %d)</phrase>
	<phrase section="users" code="userpasswordpolicy"><strong>Password requirements:</strong> Minimum length: %d characters, Minimum digits: %d, Minimum symbols: %d, Minimum uppercase letters: %d</phrase>
	<phrase section="users" code="regtitlepwpolicy">Password does not meet requirements</phrase>
	<phrase section="users" code="regmsgpwpolicy">The password specified does not match the requirements of the Password Policy.</phrase>
	<phrase section="users" code="lpsuccess">Your password has been changed. You may now login with your new credentials.</phrase>
	<phrase section="users" code="lostpasswordresetdesc">Please enter your new password below and click Submit to reset your password.</phrase>
	<phrase section="users" code="lprequestsent">We have sent an email with a password reset link to the address provided - follow the instructions in the email</phrase>
	<phrase section="users" code="regsignup">Register</phrase>
	<phrase section="users" code="lpinvalidemail">A password reset link has been sent to the email address provided (if an account with that email address exists).</phrase>
	<phrase section="users" code="accountinformation">Account Information</phrase>
	<phrase section="users" code="lostpassworddesc">Please enter your registered email address and click Submit. You will receive an email with a link to reset your password shortly.</phrase>
	<phrase section="users" code="lostpasswordtitle">Lost Password</phrase>
	<phrase section="users" code="regsuccessdesc">Thank you for registering! A copy of your registration details have been sent to your email address. Please use the login form beside this text to login.</phrase>
	<phrase section="users" code="registersuccesstitle">Registration Successful</phrase>
	<phrase section="users" code="pwhidden">[ Hidden ]</phrase>
	<phrase section="users" code="registrationdetails">Registration details</phrase>
	<phrase section="users" code="validationpendingesc">Thank you for registering. We have sent you an email message with an activation link to verify your email address. Please follow the link to verify your registration. You must complete this step before you can login.</phrase>
	<phrase section="users" code="validationpendingtitle">Email verification required</phrase>
	<phrase section="users" code="regpwnomatch">The passwords entered do not match.</phrase>
	<phrase section="users" code="newpwupdated">Password updated.</phrase>
	<phrase section="users" code="reginvalidemail">The email address entered is not valid.</phrase>
	<phrase section="users" code="regemailregisteredsmall">The email address entered is not available for registration</phrase>
	<phrase section="users" code="regemailregistered">The email address entered is already registered. Use the lost password option to retrieve your password, or specify a different email address.</phrase>
	<phrase section="users" code="registertitle">Create a new account</phrase>
	<phrase section="users" code="myorganization">My Organization</phrase>
	<phrase section="users" code="orgprofile">Organization Profile</phrase>
	<phrase section="users" code="orgname">Organization Name:</phrase>
	<phrase section="users" code="orgaddress">Address:</phrase>
	<phrase section="users" code="orgcity">City:</phrase>
	<phrase section="users" code="orgstate">State:</phrase>
	<phrase section="users" code="orgzip">ZIP/Postal Code:</phrase>
	<phrase section="users" code="orgcountry">Country:</phrase>
	<phrase section="users" code="orgphone">Phone:</phrase>
	<phrase section="users" code="orgfax">Fax:</phrase>
	<phrase section="users" code="orgwebsite">Website:</phrase>
	<phrase section="users" code="orgupdated">Your organization profile has been updated successfully</phrase>
	<phrase section="users" code="verifyregistration">CAPTCHA Verification</phrase>
	<phrase section="users" code="registerdesc">Please fill in the fields below to register a new helpdesk account.</phrase>
	<phrase section="users" code="regfullname">Full Name:</phrase>
	<phrase section="users" code="regemail">Email:</phrase>
	<phrase section="users" code="regpassword">Password:</phrase>
	<phrase section="users" code="regpasswordrepeat">Password (repeat):</phrase>
	<phrase section="users" code="lostpasswordemailsubject">Lost password request for %s helpdesk</phrase>
	<phrase section="users" code="registeremailvalidationsubject">Verify your %s helpdesk registration</phrase>
	<phrase section="users" code="registeremailsubject">Welcome to %s helpdesk</phrase>
	<phrase section="users" code="invalidverifyhash">We encountered a problem (invalid or expired verification)</phrase>
	<phrase section="users" code="emailuserpw">New Password:</phrase>
	<phrase section="users" code="userfirstprompt">Welcome! Please take a moment to update your profile below so we can serve you better in the future.</phrase>
	<phrase section="users" code="prsubscription">Subscribe to Newsletter:</phrase>
	<phrase section="users" code="registervalidateemail"><![CDATA[Thank you for registering at the %1$s helpdesk (%2$s).

We need to verify your email address.

To activate your account, please click the link below or copy and paste the link into your browser&#39;s location bar:

%3$s

If you believe you have received this message in error, you do not need to take any action to cancel the account. The account will not be activated, and you will not receive any further messages from us.

Thank you,


%1$s]]></phrase>
	<phrase section="users" code="registersuccessemail"><![CDATA[This email is confirmation that you are now registered at our helpdesk.

Email address: %3$s
Password: Hidden

You can visit the helpdesk to browse articles and contact us at any time: %2$s

Thank you for registering!

%1$s]]></phrase>
	<phrase section="users" code="registerwelcomeemail"><![CDATA[This email is confirmation that you are now registered at our helpdesk.

Registered email: %3$s
Password: %4$s

You can visit the helpdesk to browse articles and contact us at any time: %2$s

Thank you for registering!


%1$s]]></phrase>
	<phrase section="users" code="forgotpasswordemail"><![CDATA[We have received a request to reset your account password for the %1$s helpdesk (%2$s). If you believe you have received this message in error, please ignore it.

To reset your password, click the link below or copy and paste the link into your browser location bar:

%3$s

Thank you,


%1$s]]></phrase>

	<phrase section="mime" code="pdf">PDF Document</phrase>
	<phrase section="mime" code="png">PNG Image</phrase>
	<phrase section="mime" code="htm">HTML Page</phrase>
	<phrase section="mime" code="html">HTML Page</phrase>
	<phrase section="mime" code="rtf">Rich Text Format File</phrase>
	<phrase section="mime" code="gz">GZIP File</phrase>
	<phrase section="mime" code="tar">TAR File</phrase>
	<phrase section="mime" code="zip">ZIP File</phrase>
	<phrase section="mime" code="rar">RAR File</phrase>
	<phrase section="mime" code="bz2">BZ2 File</phrase>
	<phrase section="mime" code="bz">BZ File</phrase>
	<phrase section="mime" code="jar">JAR File</phrase>
	<phrase section="mime" code="doc">MS Word Doc</phrase>
	<phrase section="mime" code="docx">MS Word Doc</phrase>
	<phrase section="mime" code="jpg">JPEG Image</phrase>
	<phrase section="mime" code="jpeg">JPEG Image</phrase>
	<phrase section="mime" code="txt">Text File</phrase>
	<phrase section="mime" code="wav">WAV File</phrase>
	<phrase section="mime" code="mov">QuickTime Movie</phrase>
	<phrase section="mime" code="ppt">PowerPoint Doc</phrase>
	<phrase section="mime" code="pptx">PowerPoint Doc</phrase>
	<phrase section="mime" code="xls">Excel File</phrase>
	<phrase section="mime" code="xlsx">Excel File</phrase>
	<phrase section="mime" code="ram">Real Audio File</phrase>
	<phrase section="mime" code="ico">Icon File</phrase>
	<phrase section="mime" code="gif">GIF Image</phrase>
	<phrase section="mime" code="mpg">MPEG Video</phrase>
	<phrase section="mime" code="mpeg">MPEG Video</phrase>
	<phrase section="mime" code="mp3">MPEG Audio</phrase>
	<phrase section="mime" code="php">PHP Script File</phrase>
	<phrase section="mime" code="swf">Macromedia Flash File</phrase>

</swiftlanguage>