<?php
/**
 * ###############################################
 *
 * SWIFT Framework
 * _______________________________________________
 *
 * @author         Varun Shoor
 *
 * @package        SWIFT
 * @copyright      Copyright (c) 2001-2014, Kayako
 * @license        http://www.kayako.com/license
 * @link           http://www.kayako.com
 *
 * ###############################################
 */

$__LANG = array(
	/*
	 * ###############################################
	 * BEGIN V4 LOCALES
	 * ###############################################
	 */
	'tf_staff.staffid'                        => 'Staff ID',
	'tf_staff.fullname'                       => 'Staff Full Name',
	'tf_staff.designation'                    => 'Staff Title/Position',
	'tf_staff.staffgroupid'                   => 'Staff Team ID',
	'tf_staff.email'                          => 'Staff Email',
	'tf_staff.lastactivity'                   => 'Staff Last Activity',
	'tf_staff.isenabled'                      => 'Staff Is Enabled',
	'tf_staff.passwordupdatetimeline'         => 'Staff Password Update Time',
	'tf_staff.timezonephp'                    => 'Staff Time Zone',
	'tf_staffgroup.staffgroupid'              => 'Staff Team ID',
	'tf_staffgroup.title'                     => 'Staff Team Title',
	'tf_staffgroup.isadmin'                   => 'Staff Team Is Admin',
	'tf_departments.slascheduleid'            => 'Department SLA Schedule ID',
	'tf_departments.departmenttype'           => 'Department Type',
	'tf_departments.parentdepartmentid'       => 'Department Parent ID',
	'tf_departments.departmentapp'            => 'Department App',

	'tf_departments.title'                    => 'Department Title',
	'tf_users.userid'                         => 'User ID',
	'tf_users.usergroupid'                    => 'User Group ID',
	'tf_users.userorganizationid'             => 'User Organisation ID',
	'tf_users.userrole'                       => 'User Role',
	'tf_users.userdesignation'                => 'User Designation',
	'tf_users.fullname'                       => 'User Full Name',
	'tf_users.isenabled'                      => 'User Is Enabled',
	'tf_users.languageid'                     => 'User Language ID',
	'tf_users.useremailcount'                 => 'User Email Count',
	'tf_users.slaplanid'                      => 'User SLA Plan ID',
	'tf_users.isvalidated'                    => 'User Is Validated',
	'tf_userorganizations.userorganizationid' => 'Organisation ID',
	'tf_userorganizations.organizationname'   => 'Organisation Name',
	'tf_userorganizations.address'            => 'Organisation Address',
	'tf_userorganizations.state'              => 'Organisation State',
	'tf_userorganizations.postalcode'         => 'Organisation Postal Code',
	'tf_userorganizations.country'            => 'Organisation Country',
	'tf_userorganizations.phone'              => 'Organisation Phone',
	'tf_userorganizations.fax'                => 'Organisation Fax',
	'tf_userorganizations.website'            => 'Organisation Website',
	'tf_userorganizations.organizationtype'   => 'Organisation Type',
	'tf_userorganizations.languageid'         => 'Organisation Language ID',
	'tf_userorganizations.slaplanid'          => 'Organisation SLA Plan ID',
	'tf_userorganizations.usergroupid'        => 'Organisation User Group ID',
	'tf_usergroups.usergroupid'               => 'User Group ID',
	'tf_usergroups.title'                     => 'User Group Title',
	'tf_usergroups.ismaster'                  => 'User Group Is Master',
	'tf_useremails.email'                     => 'User Email',
	'tf_tickets.ticketid'                     => 'Ticket ID',
	'tf_tickets.ticketmaskid'                 => 'Ticket Mask ID',
	'tf_tickets.ownerstaffid'                 => 'Ticket Owner Staff ID',
	'tf_tickets.ticketstatusid'               => 'Ticket Status ID',
	'tf_tickets.priorityid'                   => 'Ticket Priority ID',
	'tf_tickets.emailqueueid'                 => 'Ticket Email Queue ID',
	'tf_tickets.fullname'                     => 'Ticket Creator Full Name',
	'tf_tickets.email'                        => 'Ticket Creator Email',
	'tf_tickets.lastreplier'                  => 'Ticket Last Replier',
	'tf_tickets.replyto'                      => 'Ticket Reply To',
	'tf_tickets.subject'                      => 'Ticket Subject',
	'tf_tickets.dateline'                     => 'Ticket Time Stamp',
	'tf_tickets.lastactivity'                 => 'Ticket Last Activity',
	'tf_tickets.laststaffreplytime'           => 'Ticket Last Staff Reply Time',
	'tf_tickets.lastuserreplytime'            => 'Ticket Last User Reply Time',
	'tf_tickets.slaplanid'                    => 'Ticket SLA Plan ID',
	'tf_tickets.ticketslaplanid'              => 'Ticket SLA Plan ID',
	'tf_tickets.duetime'                      => 'Ticket Due Time',
	'tf_tickets.totalreplies'                 => 'Ticket Total Replies',
	'tf_tickets.ipaddress'                    => 'Ticket IP Address',
	'tf_tickets.timeworked'                   => 'Ticket Time Worked',
	'tf_tickets.escalationruleid'             => 'Ticket Escalation Rule ID',
	'tf_tickets.autoclosetimeline'            => 'Ticket Auto Close Time',
	'tf_tickets.escalatedtime'                => 'Ticket Escalated Time',
	'tf_tickets.followupcount'                => 'Ticket Follow Up Count',
	'tf_tickets.isfirstcontactresolved'       => 'Ticket Is First Contact Resolved',
	'tf_tickets.averageresponsetime'          => 'Ticket Average Response Time',
	'tf_tickets.escalationlevelcount'         => 'Ticket Escalation Level Count',
	'tf_tickets.resolutiondateline'           => 'Ticket Resolution Time',
	'tf_tickets.wasreopened'                  => 'Ticket Was Reopened',
	'tf_tickets.reopendateline'               => 'Ticket Reopened Time',
	'tf_tickets.resolutionseconds'            => 'Ticket Resolution Seconds',
	'tf_tickets.resolutionduedateline'        => 'Ticket Resoultion Due Time',
	'tf_tickets.isresolved'                   => 'Ticket Is Resolved',
	'tf_tickets.resolutionlevel'              => 'Ticket Resolution Level',
	'tf_tickets.departmentid'                 => 'Ticket Department ID',
	'tf_tickets.userid'                       => 'Ticket User ID',
	'tf_ticketstatus.ticketstatusid'          => 'Ticket Status ID',
	'tf_ticketstatus.title'                   => 'Ticket Status Title',
	'tf_ticketstatus.markasresolved'          => 'Ticket Status Resolved',
	'tf_ticketstatus.departmentid'            => 'Ticket Status Department ID',
	'tf_ticketstatus.type'                    => 'Ticket Status Type',
	'tf_ticketpriorities.priorityid'          => 'Priority ID',
	'tf_ticketpriorities.title'               => 'Priority Title',
	'tf_chathits.chathitid'                   => 'Chat Hit ID',
	'tf_chathits.staffid'                     => 'Chat Hit Staff ID',
	'tf_chathits.fullname'                    => 'Chat Hit Full Name',
	'tf_chathits.email'                       => 'Chat Hit Email',
	'tf_chathits.isaccepted'                  => 'Chat Hit Is Accepted',
	'tf_chathits.dateline'                    => 'Chat Hit Time',
	'tf_chatskills.chatskillid'               => 'Chat Skill ID',
	'tf_chatskills.title'                     => 'Chat Skill Title',
	'tf_chatskilllinks.chatskilllinkid'       => 'Chat Skill Link ID',
	'tf_chatskilllinks.chatskillid'           => 'Chat Skill Link Skill ID',
	'tf_chatskilllinks.staffid'               => 'Chat Skill Link Staff ID',
	'tf_slaplans.isenabled'                   => 'SLA Plan is Enabled',
	'tf_slaplans.overduehrs'                  => 'SLA Plan Overdue Hours',
	'tf_slaplans.resolutionhours'             => 'SLA Plan Resolution Hours',
	'tf_slaplans.resolutionduehrs'            => 'SLA Plan Resolution Due Hours',
	'tf_slaplans.title'                       => 'SLA Plan Title',
	'tf_ratingresults.ratingresult'           => 'Rating',
	'tf_ratingresults.staffid'                => 'Rating Result Staff ID',
	'tf_ticketposts.ticketpostid'             => 'Ticket Post ID',
	'tf_tickettimetracks.creatorstaffname'    => 'Creator Staff Name',
	'tf_tickettimetracks.timespent'           => 'Time Spent',
	'tf_tickettimetracks.timebillable'        => 'Time Billable',
	'tf_tickettimetracks.workerstaffname'     => 'Worker Staff Name',
	'tf_tickettimetracks.dateline'            => 'Billing Entry Date',

	'tab_staff'                               => 'Staff',
	'tab_staffgroup'                          => 'Staff Team',
	'tab_departments'                         => 'Departments',
	'tab_users'                               => 'Users',
	'tab_userorganizations'                   => 'User Organisations',
	'tab_usergroups'                          => 'User Groups',
	'tab_tickets'                             => 'Tickets',
	'tab_ticketstatus'                        => 'Ticket Status',
	'tab_ticketpriorities'                    => 'Ticket Priorities',
	'tab_chathits'                            => 'Chat Hits',
	'tab_chatskills'                          => 'Chat Skills',
	'tab_chatskilllinks'                      => 'Chat Skill Links',
	'tab_ticketposts'                         => 'Ticket Posts',
	'tab_slaplans'                            => 'SLA Plans',
	'tab_useremails'                          => 'User Emails',
	'tab_tickettimetracks'                    => 'Billing',
);
?>